Well, our battle took only two weeks. I could rant on about incompetent management and disappearing personnel; however, I am grateful to the final installer who performed his work professionally. I'm sure he's unhappy with his fellow workers who give Comcast a bad name.
But then, how about the following story from last October:
75-Year-Old Woman Takes Hammer to Comcast OfficeAfter not showing up for appointments, 75-year-old rampages through local Comcast office.By Jason Unger
Photo Credit: By Richard A. Lipski—The Washington Post
10.22.2007 — If only we could actually do the things we sometimes think about doing.Mona Shaw, a 75-year-old Bristow, Va. woman, did.
Shaw recently went on a rampage at her local Comcast office after the service provider missed a scheduled appointment, came without completing the installation, and then cut off her service.
When she went to the local office to complain, she ended up waiting for a manager—for two hours. And then the manager never came.
After a weekend of “stewing,” she went back to the office ... with her hammer.
As the Washington Post reports:
Hammer time: Shaw storms in the company’s office. BAM! She whacks the keyboard of the customer service rep. BAM! Down goes the monitor. BAM! She totals the telephone. People scatter, scream, cops show up and what does she do? POW! A parting shot to the phone!
“They cuffed me right then,” she says.
Her take on Comcast: “What a bunch of sub-moronic imbeciles.”
Wow! We’re not going to condone this action, but it is pretty interesting.
Shaw received a three-month suspended sentence for disorderly conduct, a one-year restraining order from the local Comcast office and a $345 fine.
Now I feel much better.
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4 comments:
Glad you are back, Babbie.
It's not just Comcast. You could say almost the same thing about most of these cable companies. Yes, glad you're back. There's nothing worth watching on cable anyway.
In comparison to tonight's treatment of the James Island Charter HS students, parents and staff by the Charleston County School District tonight, your experience Comcast treated you with high competence.
What is it with Gregg Meyers? First he says he's for charter schools. Then he says the state's grading system is flawed and doesn't reflect school progress accurately. Now he says he's concerned that JICHS is slipping because its state report card is now only rated "good". Since when did a "good" rating for a broad based charter high school cause concern? For crying out loud, James Island is still rated by this system, flaws and all, to be the fourth best public high school in Charleston County! Only Academic Magnet, School of the Arts (both magnets) and Wando (in the upscale suburbs) rate higher. I don't see where this jerk is going except off the board in 2 years. Not soon enough.
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